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Frequently Asked Questions
What is Baltic Amber?
Baltic amber is a fossilized tree resin that has been found to contain natural healing powers, such as reducing stress, releasing negative energy and providing pain relief for teething, arthritis, muscles, joints, headaches and more.
What is the difference between Amber and Baltic Amber?
Succinic acid is the active ingredient in amber that provides many healing properties. Baltic amber contains a higher amount of succinic acid than regular amber. Other parts of the world that produce amber typically contain less than 3% of succinic acid in the stone. Baltic amber generally has between 3 and 8% succinic acid, which makes it more beneficial. Amber Buddy uses Baltic Amber in all of its jewelry.
Where do you get your Balitc Amber?
Amber Buddy is a family operation. Our family sources its own Baltic amber in Lithuania on the shore of the Baltic sea. Once the Baltic amber is collected and properly prepared for crafting, it is given to an artisan in our family who then makes the jewelry by hand.
Why should I buy from AmberBuddy?
Amber Buddy is not just a company. We're a family-run business whose legacy working with Baltic amber dates back to the 1950s. Learn more about our history on the About Uspage.
How is AmberBuddy Jewelry made?
We make each piece of jewelry by hand. Each bead is added to the string then separated by a knot. This extra step in the crafting process ensures your jewelry is strong but, should you ever break your jewelry, only one bead will fall away instead of all of your beads breaking off.
How do I use AmberBuddy’s Jewelry?
Amber Buddy necklaces are designed to be worn around the neck. Amber Buddy bracelets can be worn around the wrist or ankle. Our jewelry is not intended to be placed in your or your child's mouth.
How does wearing the jewelry work?
When you wear Amber Buddy jewelry, your body naturally heats the amber. Your body heat releases the succinic acid, which then enters your bloodstream and circulates throughout your body to promote good health.
Is your jewelry safe?
Amber Buddy jewelry is designed for children over the age of 3 as well as adults. We place a knot after each bead for maximum safety so all of the beads won't fall in the event that the jewelry is broken. Our jewelry should never be put in the mouth and adult supervision is required at all times.
How long will my AmberBuddy jewelry last?
Our jewelry is of the highest quality and made to last with proper care. Each bead is placed on the string by hand and then double knotted between each bead for extra durability and safety. Do not sleep in your Amber Buddy jewelry and avoid contact with chemicals, including soaps, to extend the life of your necklace or bracelet.
Which color should I choose?
Amber comes in a variety of natural colors. Our Baltic amber is 100% genuine regardless of the color you choose. Select the color and style that appeals to you the most!
What are the sizes of the beads?
The beauty of Amber Buddy's jewelry is that we keep our products natural in the handmaking process. Each piece is unique because the amber bead sizes vary. Some beads are 4x2 mm and some 5x4 mm for children's necklaces. Bead sizes are identified in each product description to give you a guide to go by.
What type of warranty do you offer?
We offer a 14-day warranty. If, for any reason, you are not satisfied with your bracelet or necklace, please contact us.
How do I pay?
AmberBuddy.com.au accepts most major Credit Cards , Direct Bank Transfers and PayPal payments.
How do I choose the right length?
We produce only standard lengths that are as follows:
Baby / kids bracelet ~15cm / ~5.9 inches
Baby / kids necklace ~33cm / ~13 inches
Adult bracelet ~18cm / ~7 inches
Adult necklace ~45cm / 17.7 inches
Where do you ship AmberBuddy jewelry?
We ship worldwide!
Do you provide Certificate of Authenticity with your jewelry?
Yes. Our certificate of authenticity shows you your Baltic amber jewelry has been verified to be authentic by one of the most reputable gemstone laboratories in the world and also from Lithuanian national gem Laboratory
How long will it take to receive my jewelry?
Your order will ship the next business day from the UK. How long it takes to arrive to you will depend on your location. It usually takes 1-4 business days for orders to be delivered in the United Kingdom. Shipping outside of United Kingdom can take anywhere from 3-12 business days.